The Information We Gather
When a customer uses our website, we collect their: IP address, length of time spent on the website, domain name and/or address, browser type, and names of visited pages. This doesn’t really qualify as personal data since you have to enter that data manually if you choose to make an order.
Transactions and orders. When you order a product or service on our website, you have to share your credit card information. We process this type of transactions through a secure and licensed network that protects your credit card data from being discovered by a third party.
Children. Our service does not provide any products or services to people aged under 16. A person that’s aged under 16 years old can only use the company’s services under the supervision of a parent or a legal guardian. If you are a legal guardian or a parent of a minor and believe that he or she has used the company’s services without your consent, reach out to us by using one of the contact methods provided on the website.
How We Use Your Information
We use the standard information such as domain name and IP address for statistical purposes and nothing else. Some of the reasons why we collect this data are:
- Offer you the services you will need
- Give you amazing customer service
- Respond to your requests and inquiries regarding the use of our website and services
- Prevent fraud and ensure safety provision
- Comply with court orders, laws, government requests, and to fulfill the conditions that are necessary for us to provide the offered services
- Provide special offers, marketing information, and any other details about our company’s services
By accepting our company’s term and conditions, you agree to receive order updates, notifications, agreements, and other marketing information that concerns discounts, new services, special offers, and other information we believe will be useful to you. If you don’t want to receive such messages, you can click the unsubscribe link at the bottom of any message and this will stop.
The remaining information that you’ll be asked to provide during the order process, such as your address and credit card number, will never be shared with others.
Our company will process your personal information based on the:
- Fulfillment of the user agreement done between the company and the client
- Compliance with the legal obligation on behalf of the company
- Respect of the company’s legitimate interests
- User consent that allows us to process data
Our company uses technology like cookies and web-beacons to collect the information on the browsing pages, any activities that are related to your visit, as well as referrals. A cookie is a tiny file that consists of numbers and letters. This file is instantly recognized by your device and, if you accept it as such, it will be downloaded once you visit our website. You are using the cookie to navigate through the pages of our website, fill out the registration forms automatically, and remember your language preference.
You can turn off, block, or delete the web-beacons, cookies, and other elements whenever you decide to do so.
How Long Do We Keep Your Personal Data?
Our company will collect and store your personal data for a limited period of time which will depend on the reasons why we’ve collected the data in the first place. For example, if we collect data for provision of the services you’ve requested, or realization of interests such as prevention and detection of fraudulent acts, we’ll wait for the period defined by law to pass, and then permanently delete your personal data.
The data we use for providing you with news related to the offers, services, and discounts, will be kept for as long as you are an official customer of our service. If you decide to opt-out, we’ll permanently delete your personal data.
If you have a customer account on the website, our company will store information such as your name, email, and some other details that enable you to log in our system and get access to discounts and services. Moreover, we can store other type of data during an indefinite period, such as your actions on our websites that are related to your IP address. We’ll only use this information for statistical reasons and to improve our services and products.
In terms of your personal data, you have the following user rights:
- Ask us to correct personal data details as stored by our company
- Ask for some information in regard to your personal data as stored by our company
- Ask us to block, delete, or limit the personal data processing
- Ask us to send your data to a third party
In a specific case where you ask us to delete your personal information that’s requested by low or that we have a legal right to retain, these rights may have a restriction. Your rights may also be restricted if the personal information of another person is disclosed in order to fulfill your requests.
To ensure that your personal data is not misused or somehow violated by a third person, we may request some identity verification information before we allow you to use the aforementioned rights.
Measures for Personal Data Protection
Our company takes all necessary measures, both technical and organizational, to protect the users’ personal data from any accidental or unauthorized destruction, access, modification, distribution, blocking, or any other illegal action. These measures take part of our collection, processing, and storage system. To protect your data, we use physical security measures and high technology encryption that prevents unauthorized access to the systems where we store your personal data.
In no event shall our company be liable for any damages that arise from the unlawful or illegal use of your data by a third party. Therefore, we recommend that you comply with our security rules and never provide access to your registration details to a third party.
Disclosure of Information
Our company may transfer a customer’s personal data only in the following ways:
Transfer of data within the company
Transfer of data to resume writers/ other service providers
The company will not share a client’s personal data with a resume writer unless that data comes in the form of order description or any attached files necessary for the writer to complete the order. Once you pay for the order, this information becomes instantly visible to the selected resume writer.
In the case where you voluntarily provide information when placing your order, the company does not take responsibility if that information is misused. Therefore, we advise you not to include payment or personal information in your order form. For more information about this matter, check the User Agreement.
We may use servers and resources in more than one country, as well as services of organizations that provide card processing, client support, marketing, advertising, anti-fraud checks, IT services, or e-mail services.
According to law requirements and regulations, we may share your personal information with government agencies and law enforcement. This is done to prevent, suppress, or detect any fraud or other criminal activity.
Transfer of Data to a Third Party
Have a Question? Contact Our Support